June 2024

A Word From Destini

In today's challenging market, educating your clients is more crucial than ever. Providing clear, comprehensive information about changes to the insurance industry empowers consumers to make informed decisions, enhancing their satisfaction and loyalty.

Why Consumer Education Matters in a Hard Market:

• Informed Decision-Making: Educated clients feel more confident about their choices, leading to greater satisfaction and long-term retention.
• Transparency and Trust: Simplifying complex insurance concepts builds trust, showing clients that you prioritize their understanding and well-being.
• Proactive Problem-Solving: Knowledgeable clients can identify and address potential issues early, improving their overall experience and reducing misunderstandings.

Utilize Our Blog as an Educational Resource:

Our blog is a valuable resource designed to educate consumers about various insurance topics. From understanding policy options to navigating changes in the insurance industry, our articles provide practical insights to help your insureds feel more informed and secure. Encourage your insureds to explore our blog to better understand their insurance needs and the value of their coverage.

Focusing on consumer education and leveraging our blog can strengthen client relationships and help you navigate the challenging market more successfully.

Destini Nave

Director, Marketing & Strategic Communications

destinin@cfmimo.com

CFMGo: FAQ

As we continue our system transition to CFMGo and the training sessions that accompany that process, some common questions have come up. CFM's Agency Development Representative, Danny Miller, has answers to help ensure your time spent quoting in CFMGo is a breeze.

Q: When are claims reports run during a quote in CFMGo?

A: Claims reports run when you select the “Create Application” button. Any existing claims will appear under the Loss History section on the left, and premium will adjust according to any applicable claims. 

Q: When will the system warning to attach photos disappear?

A: The warning indicating to attach photos of each structure never disappears, regardless if you have attached photos to the quote. It will not stop you from submitting your policy, but our underwriters may request pictures at any time if they are not attached to the policy.

Q: How should acreage be listed on a new quote in CFMGo?

A: Acreage should be listed by location, not totaled up for the entire policy. On each Location tab, please enter the total number of acres for that location specifically in the acreage field.

Below is a list of upcoming virtual CFMGo training sessions. Please take advantage of these training opportunities—we'll even discuss the ins and outs of the CFM Agent Dashboard.

CFMGo System

Check out these upcoming virtual training opportunities for CFM's new quoting system, CFMGo. 

JULY 11 - 2 PM | Add to Calendar

JULY 25 - 2 PM | Add to Calendar

AUGUST 6 - 10 AM | Add to Calendar

AUGUST 20 - 2 PM | Add to Calendar

Click the button below to request login credentials.

July Events

National Grilling Month

ALL MONTH

Independence Day

JULY 4 (CFM office closed 4 & 5)

Missouri Agents Connection (MAC) Summit

JULY 16-19

Insurance Nerd day

JULY 18

System Administrator Appreciation Day

JULY 26

August Events

Back to School Month

ALL MONTH

Mid-America Music Festival

AUGUST 2-3

AG Media Summit

AUGUST 3-6

Missouri State Fair

AUGUST 8-18
September Events

Labor Day

SEPT 2 (CFM office closed)

Renters Insurance: Affordable Protection for Your Most Valuable Possessions

Summer may be just settling in, but back-to-school season is surely on the brain for college students (and their parents). In June's blog, we dive into why renters insurance is essential, how surprisingly affordable it can be, and what it covers to protect you financially. 

More Underwriting Changes in July

On January 1, we introduced numerous adjustments to our underwriting guidelines and product rates. With the persistent high frequency of storms and escalating building material costs, 2024 appears likely to bring similar challenges. Consequently, effective July 1, we will adjust policy types and rates.

Find CFM on Social Media

Stay in the loop and connect with us on social media! Follow us for the latest updates, helpful tips, and exclusive content to enhance your insurance experience.

Agent Dashboard

The agent dashboard provides a centralized platform to enhance communication, optimize efficiency, and empower you to serve your clients better.

Experiencing changes in your Agency? Let us know!

Keeping our records accurate is crucial for effective communication. Please let us know if you've recently experienced any changes in your agency—whether in the team, address, or producers.